FAQs

3d man FAQ

What are Your Delivery & Pickup Policies?
1Stop Office Furniture offers several delivery and pick-up options to best suit your needs. We can deliver at any time – including weekends. Please call us at 510.568.6868 so that we may discuss this with you and understand what works best for you.

What is the Cost of Installation?
Every situation is different. Please contact us for a free consultation or fill out the short form on the Get a Quote page and someone will contact you shortly.

Is There a Security Deposit?
In some cases a security deposit may be required. All security deposits are refundable providing the furniture is returned in good condition, less normal wear and tear.

Do You Charge a Damage Waiver?
No, we believe in keeping costs as low as possible. Other rental companies may charge as much as a 12% damage waiver fee.

What about Sales Tax?
You do not pay sales tax for rentals, but we are required to collect sales tax on any purchases.

Are There Any Other Fees?
No, we don’t believe in hidden fees.

What If an After Hours Problem Occurs with My Order?
At 1Stop Office Furniture, we pride ourselves on customer service. We have established a reputation for exceptional service and have been faithfully serving the Bay Area since 1986. We strive to make the ordinary extraordinary. If you have any problems with your order after normal business hours, please call our after hours number at: 925.788.7424.

Are There Discounts Available?
Yes! In addition to quantity and term discounts we have a discount program for new customers.

  • New Customer Discount: Please call us at 510.568.6868 or fill out the short form on the Get a Quote page for more information about our new customer discount.

What Areas Do You Service?
1Stop Office Furniture services the nine county San Francisco Bay Area (Alameda County, Contra Costa County, Marin County, Napa County, San Francisco County, San Mateo County, Santa Clara County, Solano County, and Sonoma County) as well as Sacramento, CA.

What are Your Payment Terms?
A security deposit is due upon reservation and payment in advance by credit card or purchase order with net 7 days (subject to credit approval).

How Short of a Rental Term is Available?
You may rent for as little as 1 business day including delivery and pick up dates.

Do You Offer a Rent to Purchase Plan?
Yes! Please contact us for details.